Privacy Policy

Your privacy is our priority

Last Updated: November 2025

At MaxBill, accessible from https://ai.maxbill.com/, protecting the privacy of our visitors is one of our highest priorities. This Privacy Policy document explains the types of information we collect, how we use it, and your rights under the European Union's General Data Protection Regulation (GDPR).

If you have any questions or require more details regarding this Privacy Policy, please contact us by email at info@maxbill.com.

Log Files

MaxBill follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of this information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We may use the information we collect from you when you make a purchase, sign up for our newsletter, fill out pages in our groups on social networks, respond to a survey or marketing communication, surf the website, or use certain other sites, products, and/or services/features.

Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on MaxBill, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that MaxBill has no access to or control over these cookies used by third-party advertisers.

Third-Party Privacy Policies

MaxBill's Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. This may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. For more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.

Children Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

MaxBill does not knowingly collect any personally identifiable information from children under the age of 13. If you think your child has provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best effort to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website and our pages on social networks (Facebook & LinkedIn) with regard to the information that they share and/or collect on MaxBill. This policy is not applicable to any information collected offline or via channels other than this website and our pages on social networks.

Sensitive Information

You are not required to provide MaxBill with any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other categories of information defined as sensitive or special categories of data under applicable data protection laws ("Sensitive Information") in order to use our Platforms and Services. MaxBill does not knowingly solicit or collect, and you should not provide to MaxBill, any such Sensitive Information, whether through the Platforms or through any other means.

Consent

By using our website, you hereby consent to our Privacy Policy.

What Personal Information Do We Collect?

Contact Information

When you visit our website, fill out pages in our groups on social networks, register for events or programs with us, or request our products or services, we may ask for your name, email address, or other contact details in order to respond to your request or inquiry.

Business Information

We collect business contact information and other personal information to provide you with a free demo. These include your full name, business email, company, and phone number.

Cookies and Similar Technologies

Like any other website, MaxBill uses 'cookies'. These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize users' experience by customizing our web page content based on visitors' browser type and/or other information.

Disabling/Enabling Cookies: We require your consent for most cookies and tracking technologies that we use on our Platforms. Most browsers will allow you to erase some or all of the cookies from your computer or mobile device, block acceptance of cookies, or receive a warning before a cookie is stored. To find out more about these technologies, visit https://allaboutcookies.org/how-to-manage-cookies.

Automated Information

When you visit the Site, we automatically collect information from your browser or your mobile device, which includes the date and time of your visit, your Internet Protocol (IP) address or unique device identifier, domain server, browser type, access time, cookies, and data about which pages you visit. This information allows us to operate and provide the Site and our services and helps us understand how you interact with the Site and provide a more personalized experience.

Feedback / Support / Inquiries

If you provide us with feedback or contact us for support or questions, we will collect your name, address, telephone number, email address, and other information needed to respond to your feedback, request for support, or to answer your question.

Your Communications

When you communicate with us, we may retain your communications to process and respond to them, as well as to improve our services. We may use your email address to communicate with you about our products and services.

Location Information

When you use the Site, we may collect information about your location and use of the Site, including your interaction with advertising and analytics services, to (a) serve you the content and functionality you request, and (b) maintain the privacy and security of the Site and services. This may include your Internet Protocol (IP) address and unique device identifier.

Email Interconnectivity

If you receive email communications from us, we may use tools to capture data about when you open our message and when you click any links or banners it contains. Other information collected through this feature includes your email address, date and time of clicks, message number, list name from which the message was sent, tracking URL number, and destination page. We use this information to enhance our marketing efforts.

Mailing List

When signing up for our mailing lists, we collect your full name, email address, company, and phone number.

Third-Party Information

In addition to the information collected directly from you, we may receive data about you from third parties, business partners, affiliates, or publicly available sources.

Contact Us

If you contact us via the Contact Us form on the Site, we will collect your first and last names, email address, and any information you include in your message so we can respond to your request. We may request additional user information relevant to the support requested to help direct your request and respond more efficiently.

Download Resources

If you download a whitepaper or other resources from the Site, we will collect your first and last names, phone, and email address to provide you with the requested information.

Your Rights

This Privacy Policy applies solely to information collected by MaxBill on its Site.

Right of Access

You have the right to obtain confirmation as to whether your personal data is processed and to request access to that personal data.

Right to Rectification

You have the right to request correction of inaccurate personal data and to provide additional data to complete incomplete personal data.

Right to Erasure ("Right to be Forgotten")

In certain cases, you may request erasure of your personal data.

Right to Restriction of Processing

You have the right to request restriction of processing for certain periods or situations.

Right to Data Portability

You have the right to receive your personal data in a structured format and to transmit that data to another controller.

Right to Object

In some cases, you may object to processing of your personal data, including profiling and further processing for direct marketing.

Right not to be Subject to Automated Individual Decision-Making

MaxBill does not undertake automated decision-making.

Right to File

You have the right to file complaints with the applicable data protection authority regarding our processing of your personal data.

Security

MaxBill is committed to protecting and securing your personal information. However, no security system is 100% effective, and we cannot guarantee your data will be secure in all situations. We take all reasonable and appropriate steps to safeguard your personal information, including using industry-standard security measures to protect it from loss, misuse, and unauthorized alteration. Access to personal information is limited to individuals with a specific job-related need who are bound by confidentiality.

Sharing and Disclosing Your Personal Information

MaxBill may share personal information within the MaxBill organization, including worldwide partners and other company members, to fulfill obligations and operate consistent with this Privacy Policy and applicable data protection laws.

Personal data may be shared with partners or clients where MaxBill acts as a processor. This may include international data transfers with contractual safeguards ensuring security and legal compliance.

Aggregated and non-identifiable information may be disclosed for product development and marketing.

How Long Do We Store Your Personal Information?

Your personal information will be retained only as long as reasonably necessary for the purposes described in this Privacy Notice, following applicable laws, including legal, regulatory, accounting, or reporting requirements.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at info@maxbill.com.